Privacy policy
This Privacy Policy describes how N'OVUM (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from novum.watch (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other measures required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you submit directly through our Services may include:
- Contact details, including name, address, phone number, and email.
- Order information, including name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including username, password, security questions, and other information used for account security purposes.
- Customer support information, including the information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain personal information directly. You may choose not to provide this information, but this may limit your ability to use or access these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors that collect payment information (e.g., bank account, credit or debit card information, billing address) to process payments, fulfill your orders, and provide you with the requested products or services in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the "Third-Party Websites and Links" section below.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging for shipping, facilitating returns and exchanges, and other related features and functionalities. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail and displaying advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites. If you reside in the EU, the legal basis for these data processing activities is our legitimate interest in selling our products under Art. 6(1)(f) GDPR.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, contact us immediately. If you reside in the EU, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and other customers under Art. 6(1)(f) GDPR.
Communication and Service Improvement
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you under Art. 6(1)(f) GDPR.
Cookies
Like many websites, we use cookies on our Site. For specific information about the cookies we use in relation to managing our store with Shopify, see https://www.shopify.com/legal/cookies. We use cookies to manage and improve our Site and Services (including remembering your actions and preferences), perform analytics, and better understand user interaction with the Services. We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising.
Most browsers accept cookies by default, but you can choose to remove or reject cookies through your browser settings. Note that removing or blocking cookies may negatively impact your user experience and may cause some Services to function improperly or become unavailable.
How We Disclose Your Personal Information
Under certain circumstances, we may disclose your personal information to third parties for contractual fulfillment, legitimate business purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
- With business and marketing partners to provide services and advertising. Our business and marketing partners will use your information in accordance with their privacy policies.
- When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties.
- With our affiliates or within our corporate group in our legitimate interest to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, or protect our rights and the rights of others.
We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.